The Lifebook Company, LLC doing business as The Lifebook Company and Lifebook Center ("Lifebook," "us" or "we"), operates this website - http://www.mylifebook.com/
"Account Information" means Personal Information that we may collect during your registration on this website, including your name, e-mail address and e-mail preferences, password for your account and password hint question, telephone number, mailing address, billing address, and complete set of credit card information that enables us to receive your payment (including credit card authorization number). Account Information includes Personal Information we receive (if any) from any approved third party billing agent. We may also ask you to provide additional information on an optional basis in connection with setting up your Account.
"Anonymous Information" means information that is not associated with or linked to your Contact Information. Anonymous Information does not permit the identification of individual persons.
"Contact Information" means information that allows someone to identify or contact you, including, for example, your name, address, telephone number, and email address.
An "Internet protocol address" or "IP Address" is a number that is automatically assigned to your computer when you use the Internet.
"Lifebook Concierge" means a Lifebook employee who assists subscribers in getting the most benefit from Lifebook's Programs, online tools and offerings.
"Online Lifebook Facilitator" means a Lifebook employee who provides assistance in navigating Lifebook's online tools and offerings.
"Personal Information" is any information about you that is associated with or linked to your Contact Information.
If you reside outside the United States, you understand that your Personal Information may be processed in countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.
Personal Information You Provide to Us
When you register with us, we collect your Account Information. When you leave us feedback, we will collect any information that is contained in your feedback. When you contact us by sending us an e-mail, fax, or letter, we will collect your address, fax number, or e-mail address and any information contained in the e-mail, fax, or letter you send us. When you complete a Lifebook online assessment or any other online exercise provided on the website, we collect information contained in the assessment or exercise and associate it with your Account Information and personal profile. When you communicate and share information with your Lifebook Concierge, your Lifebook Leader, your Online Lifebook Facilitator, via live chat, or in of our various online forums, we may collect this information and associate it with your Account Information.
Personal Information Collected via Technology
As you use this website, certain information may also be collected passively, including your Internet protocol address, browser type, and operating system. We (or a third party provider) may also store a small text file called a "Cookie" on your computer to store certain information about you and your activities on the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them). If you register with us, we may include web beacons with the content that we deliver to you as a part of that service, which we use to collect information regarding your interaction with such content.
Personal Information from Other Sources
We may receive Personal Information about you from other third party sources. We may associate this information with the other Personal Information we have collected about you.
Use of Information
We also use your Personal Information to respond to requests that you make, to improve this website, to better tailor its features and performance and, if applicable, provide services to you. We track IP Addresses solely in conjunction with session cookies to analyze our web page performance. We may use records of live chat sessions for support, training, and improvements to our services.
We will also use your Personal Information to send you electronic newsletters or promotional e-mails, which may include customized offers based on your assessment scores from third parties who provide related services, unless you have opted not to receive such promotional communications.
We may also use your Personal Information to send you communications related to our services. You may opt out of service-related communications only if you terminate your Account. If you provide your cell phone number, you expressly authorize us to call your cell phone and opt in to us contacting you via text message with service-related communications.
We may create Anonymous Information records from Personal Information by excluding Contact Information (which made the information personally identifiable to you). We reserve the right to use and disclose Anonymous Information at our discretion.
If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Contact Information unless we have your permission.
Disclosure of Personal Information
If you are working with a Lifebook Leader, you authorize Lifebook to share the results of your Lifebook Intra-Spect or other Lifebook assessment with your Lifebook Leader. We may provide your Personal Information to third party service providers (including Lifebook Leaders, outside specialists, and approved third party billing agents) who work on behalf of or with us to provide our services and services related to this website. However, Lifebook Leaders and service providers do not have any independent right to share this information (except pursuant to a legal requirement such as a subpoena or warrant).
Law Enforcement Compliance
We may, and you hereby authorize us to, disclose your Personal Information (including your Account Information) and your communications through the Lifebook website, if we believe in good faith that such disclosure is necessary to comply with relevant laws or to respond to subpoenas or warrants served on us.
Your Choices Regarding Your Personal Information
We offer you choices regarding the collection, use, and sharing of your Personal Information. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the promotional e-mail you receive or by contacting us directly (please see contact information below).
You may request deletion of your Account or Personal Information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request, only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives.
Third Party Content and Ads
We may enable certain third parties to deliver content and ads on the website. These third parties may collect (via tracking technologies like cookies or web beacons) and use Anonymous Information regarding your interaction with the content or ads that they deliver and with which you interact.
We do not intentionally gather Personal Information from people who are under the age of 13. If you are under the age of 13, do not submit any Personal Information on this website.
We make reasonable efforts to protect your Personal Information, but no company, including Lifebook, can fully eliminate security risks connected to handling information on the internet.
If you are a California resident and have an established business relationship with us, you can either opt out of the sharing of your Personal Information with third parties or request a notice disclosing the categories of Personal Information we have shared with third parties, for the third parties' direct marketing purposes, during the preceding calendar year. To opt out or request a notice, please submit your request to firstname.lastname@example.org.
© 2015 The Lifebook Company, LLC
All rights reserved.
Specifications subject to change without notice.